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Orgchart Wiki Makes Me Think CMDB Wiki Is Next

Cool and Useful Utility Found on Forbes.com

(Originaly posted in this blog

Check this out. Org chart wiki. This caught my eye while surfing forbes.com.  This concept is what I have been waiting for LinkedIn to implement. Sales people across the country will contribute to such an org chart wiki assuming the find value in the utility.  It will be interesting to see how this plays out and see when a company org chart hits the tipping point of usefulness- and see the metrics on how large a company has to be before it gets reasonably complete org. chart information.

I believe the same utility is likely to be realized by IT professionals should a utility for ITIL/CMDB information be shared. The challenge here however is that it is mid and small sized enterprises that may find the wiki CMDB most useful (e.g. who else has applied this service patch to their router/PC/SAP app for xyz configuration and did it work? do I really need to test this combination?) I say this primarily due to their limited IT resources relative to large corporations. 

If there is anybody from OPSW, Tivoli, BMC, Dell, Microsoft etc etc. that wants to seed such a public db let me know and I'll arrange to have the community software and db hosted. Contact me if you understand this opportunity as I'd like to bounce this off a few people in close to this industry.


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Comments

Just read you comments posted back on my blog at: http://hepburndata.blogspot.com/2007/03/rebooting-repositories-are-wikis-more.html A friend and peer of mine who works as director for a very large Canadian financial organization, and whose opinion I respect, feels the same way as you do. However, his argument was that "Wikis are very specific, as are CMDBs, and don't get them confused". I don't agree technically, but do agree from a marketing perspective, and I've learned never to underestimate the difficulty of marketing. That said, a lot of my thinking has been inspired by Charles Betz, and his book "Architecture and Patterns for Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children". Charle's main argument is that CMDBs, metadata repositories, and all other forms of knowledge management are basically one and the same.

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